Privacy Policy

Privacy Policy

As a Canadian organization, Level P Solutions, the creators of Level E, strives to be compliant with the Personal Information Protection and Electronics Documents Act (PIPEDA) of Canada: https://www.priv.gc.ca/en/privacy-topics/privacy-laws-in-canada/the-personal-information-protection-and-electronic-documents-act-pipeda/.

This page is used to inform website visitors and users of Level E regarding our policies with the collection, use, and disclosure of your personal information.

If you choose to use our service and our products, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving our products and services and to contact you when you have gives us your consent to do so. We will not use or share your information with anyone except as described in this Privacy Policy.

 

Information Collection and Use

 

What information do we collect?

  • When you contact us, we collect the contact information you provide so that we can communicate with you (name, address, email address, or phone number).
  • When you purchase and use our application, YoYo Games, Google and Apple collect some information about you (for example, payment information, contact information, the type of device you use, when you purchased the application, etc.), some of which we have access to. For further information on what data Google and Apple collect, please consult their respective Privacy Policies.
  • When you visit our website, WordPress collects some information about you (for example, your IP address), and we have access to a portion of that information.
  • We do not knowingly collect any other information.

 

Why do we collect it?

We employ, and may employ in the future, third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide services on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of Level P Solutions that these third parties may have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Information is collected in order to:

  • Contact you if you have given us your consent to do so
  • Process payments
  • Provide us with usage statistics (e.g. which pages on our Website are the most visited, how many people have installed our application, etc.).

 

How do we collect it?

  • Apple, Google, YoYo Games, and WordPress collect your information when you visit our website, and purchase or use our applications. For more information on how exactly they collect this information, please consult their respective privacy policies.
  • Level P Solutions collects your information when you communicate with us. This information typically consists of an email address and the content of your messages.

 

What do we use it for?

  • The information that Level P Solutions directly collects is used to communicate with you if you have given us your consent. This communication may include emails, text messages and newsletters.
  • The information that Google, Apple, WordPress and YoYo games collect and share with us is used to keep track of sales and make decisions about our products and services.

 

Where do we keep it?

  • The information that Level P Solutions directly collects and some of the information the information we have access to through Apple, Google and WordPress is stored on our secure computers. We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

 

To whom is it disclosed?

  • Your personal information (e.g. name, email address, etc.) is not disclosed or shared with any other third party unless we are required to do so by law.
  • We may disclose general sales and usage statistics that do not contain personally identifiable information to third parties.

 

When is it disposed of?

  • The personal information that Level P Solutions directly collects about you is disposed of when you request that we do so.

 

Links to privacy policy of third party service providers

  • Google Play Services

https://policies.google.com/privacy

 

  • Apple iTunes

https://www.apple.com/ca/legal/privacy/en-ww/

 

  • WordPress

https://en-ca.wordpress.org/about/privacy/

 

  • YoYo Games

https://www.yoyogames.com/legal/privacy

 

Children’s Privacy

These Services do not address anyone under the age of 13. Level P Solutions do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, Level P Solutions immediately deletes this from our servers and computers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary measures.

 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. Posting the new Privacy Policy on this page constitutes a notification to all our clients and users of the changes to our Privacy Policy. These changes are effective immediately after they are posted on this page.

 

Contact Us

If you have any questions or suggestions about Level P Solution’s Privacy Policy, do not hesitate to contact us at admin@levele.ca.